It seems as though nowadays, everyone has a bright idea for a mobile app. However, no matter how much potential an app has, a great idea with poor execution is begging to be ignored or copied by someone who can do it better. At the heart of this issue is testing. From UX to security, if an app isn’t fully vetted before being released to the public, it will be on a course for failure before it ever receives its first download.
Mobile testing might turn into an intricate and complicated process with all the variety of screen sizes, operating system versions, network dependencies and other factors that can impact your overall testing strategy.
Customer expectations of mobile app performance are rapidly increasing:
Source: Y Media Labs
If you believe (or have taken part in) any of these user testing myths, you might want to rethink your testing strategy:
No One Uses That Anymore
No matter if it’s an old version of an OS or a three-year-old device, there is a set of users who believe, “If it ain’t broke, don’t fix it.” If an app is only tested on the latest and greatest devices with the most recent OS, a significant portion of the market will be unaccounted for. The more devices an app runs smoothly on, the bigger the potential market, so testing on a dated configuration is a must.
Everyone Is On 4G or High-Speed WiFi
However, users are not on a high-speed network all the time. Oftentimes, users will drop to a 3G network when entering a building or hitting a dead zone. Further, with tiered data plans, users will often switch to a slower public wifi network whenever they can. If an app caches data poorly, it will run poorly on these slower networks, and ultimately be abandoned by users.
We Can Test This After It’s Developed
In reality, testing while an app is being developed may be tedious, but it is the best way to bring an app to market properly. Not all design flaws or security issues will reveal themselves if testing is the last thing performed. This is how apps get hacked or break down over time. Instead, testing should be an ongoing process.
Emulation Testing Is the Same as Device Testing
An emulation of devices will give you a device at its best as if it has a brand-new battery, a perfect touch screen, and full processing power. This isn’t what users run apps on. Even devices six months old begin to lose some of their speed and battery life from the time they were new. Real world devices not only have flaws, they have a ton of other processes going on in the background. How often will emulators be running Facebook, Twitter, Pinterest, E-mail, three games, a photo album and a browser with 10 tabs open in the background? Real users need to test apps on real devices to find where flaws lie.
Users Will Read This, Then It Will Be Fine
Many won’t read any how-to, introductory text or training material you put together no matter how nicely it’s packaged. Users learn from using other applications and unless an app has an intuitive interface, it will get ignored or deleted as fast as it was installed.
For more information on how to properly test mobile apps, feel free to contact Ciklum! Our QA Engineers know all the myths of mobile testing and will work with you to ensure your app doesn’t fall victim to any of them.