Support services

Ciklum Support Centre delivers efficient and timely customer and technical support. We can either support the efforts of your existing in-house team or provide a complete turnkey support solution

What we do:
  1. Customer support (1st level)
  2. Technical support (2nd level)
  3. Incident management
  4. Content Management & Moderation
  1. ok_iconCreated with Sketch.30-40% conversion rates
  2. ok_iconCreated with Sketch.Cost efficiency
  3. ok_iconCreated with Sketch.Higher customer satisfaction
  4. ok_iconCreated with Sketch.Faster response / resolve time
  5. ok_iconCreated with Sketch.Ability to have your local resources focus on other tasks
How it works
Support: How it works
  1. Lyudmila Andersen
    Lyudmila Andersen
    Head of Ciklum Support Center
  2. Roman Nikolaev
    Roman Nikolaev
    PM, Content Production Team
  3. Dmytro Makhvienia
    Dmytro Makhvienia
    Technical Support Team Lead
  4. Yelizaveta Silenko
    Yelizaveta Silenko
    Visual QA team lead, Content production team
Let’s talk. Just enter your details and we will reply within 24 hours
Upload file

(File requirements: pdf, doc, docx, rtf, ppt, pptx)

By submitting completed “Contact Us” form, your personal data will be processed by Ciklum Group and its subsidiary entities worldwide. Please read our Privacy Notice for more information. If you have any questions regarding your rights or would subsequently decide to withdraw your consent, please send your request to us.

Join our team
Do you have a passion for engineering? We’ve been looking for you.
Check open vacancies
Press inquiries
We’ve got a nice bit of stories and experts to share their mind. Get in touch with us at