Reimagining the IT ServiceDesk with Intelligent Automation
Live webinar
05:00PM
JUL 20, 2022
Sarah Topping
Conversational AI Lead at Ciklum
Adam Harrold
CEO at Humley
Tobias Gooney
Head of Product at Humley
Reimagining the IT ServiceDesk with Intelligent Automation
The last couple of years has presented IT teams with numerous challenges, from supporting remote teams to having to do more with less resources and budget. The question is, how do IT teams overcome these challenges and deploy Service desks that not only provide more efficient and accurate processes but also improved experiences?
In this webinar global digital solutions company Ciklum and Innovative provider of Conversational AI, Humley will explore how IT teams can reimagine the service desk with Intelligent Automation to transform their processes.
Register to watch live
WEBINAR
Our panellists
Sarah Topping
Conversational AI Lead at Ciklum
Lead of Ciklum's Conversational AI practice, Sarah has experience in all aspects of the Conversational AI delivery lifecycle, from identification of opportunities, conversational flow design and solution delivery.
Adam Harrold
CEO at Humley
Experienced technologist with over 15 years delivering Enterprise solutions for global Organisations like EE, Microsoft, Samsung, UiPath, and E&Y. Former CTO at Infomedia, where he grew a mobile payments platform to over £30m turnover and over 100m transactions.
Now CEO and founder of Humley where he is building out conversational assistants powered by AI with the Big 4 Global Consultancies.
Now CEO and founder of Humley where he is building out conversational assistants powered by AI with the Big 4 Global Consultancies.
Tobias Gooney
Head of Product at Humley
From a technical background, Tobias has over 7 years of experience in developing and deploying impactful Conversational AI solutions to customers across a wide variety of industries. Tobias played a fundamental role in the development of Humley’s conversational AI platform.