- The world will have 50 billion connected devices by 2020. The Internet of Things will be a serious game-changer in retail industry, revealing its great potential to enhance customer experience, reduce costs and improve commerce.
- AR and VR devices will number 97 million by 2020. How will these new-age technologies be leveraged by retailers to transform the way they connect and engage with their customers?
- Artificial Intelligence will extract more and more actionable information about businesses, customer behavior and inventory. How will this help to manage customer interactions smarter?
The retail industry continues to grow by leaps and bounds, investing in big data analytics, software and a wide variety of technologies aimed to enhance customer experience and drive revenues.
Artificial intelligence (AI), augmented reality (AR), virtual reality (VR) and the Internet of Things (IoT) are all revolutionizing the way we find, research, shop and buy retail items.