11th Annual Ciklum

Client Conference 2026

Build What Matters Next: Orchestrating AI at Scale

Conference Date Icon
7–8 October
Conference Location Icon
Municipal House, Prague

SECURE YOUR PLACE AT THE 11th CIKLUM CLIENT CONFERENCE

Join us in Prague

50+ Attendees
Workshops & Live Demos
Exclusive Networking & Gala Dinner

We’re thrilled to return to Prague on 7 – 8 October 2026.

Ciklum’s 11th Client Conference is where enterprise leaders come together to learn, share, and explore how to orchestrate people, processes, and platforms to turn AI adoption into real, measurable value.

Expect live demos, honest client stories and real use cases, hands-on workshops, peer-to-peer conversations with globally recognized logos on stage, a gala dinner, and much more.

Conference Location

This Year on Stage

TUI Logo
Integrated Environmental Solutions
Etoro
Click House Logo
boost.ai
Just Eat
Elsevier
MongoDB

Agenda

13:30
15:00
CONFERENCE OPENING

Welcome Address

Rajaram Radhakrishnan - CEO, Ciklum

15:15
KEYNOTE

AI Horizon Shift

James Lennon - CTO, Ciklum

15:55
CLIENT STORY

Becoming an AI-First Enterprise

Kristof Caekebeke - CIO, TUI & Rajaram Radhakrishnan - Chief Executive Officer, Ciklum

16:25
16:50
LIVE DEMO

From Dashboards to Decisions: Building the Real-Time Intelligent Enterprise

Jose Noriega Martinez - Director, Partnerships, ClickHouse | Sunil Patil - Head of Data, Ciklum | Rémi Imbert - Partner Solution Architect, ClickHouse

17:20
PRESENTATION

Live Customer Journey Mapping: From Static CX to Living Intelligence

Polina Stepanova - Product Director, Ciklum | Olena Nikolova - User Research Director, Ciklum

17:50

Robert Easter - Chief Revenue Officer, Ciklum

18:00

Free Time / Hotel Check-In / Municipal House Tour

19:30
08:00
08:30

Petr Lukasik, Chief Digital Officer, Ciklum

08:40
CLIENT STORY

Unlocking Operational Efficiency at Scale

Edith Bomers - SVP of Operations, Elsevier | Prashant Narula - UK Managing Director, Ciklum

09:00
FIRESIDE CHAT

Steve Dalby - Managing Director Industry Solutions, MongoDB | Petr Lukasik - Chief Digital Officer, Ciklum

09:30
PRESENTATION

Frontline of AI Transformation: Learning Before the Market Does

Gourav Datta - VP, Agentic Service Line Lead, Ciklum

Sarah Topping - Principal Lead of Agentic CX & CCaaS, Ciklum

Enver Cetin - Associate Director, Agentic, Ciklum

10:10
Coffee Break
10:30
CLIENT STORY

AI in Action: eToro’s Next Chapter

Tal Asif - Head of Engineering Operations, eToro

11:00
WORKSHOP

Build with PRODIGY

12:10
Lunch
13:10
PARTNER SESSION

Scaling Conversational AI Safely Across the Organization:
Beyond Pilots & Silos, Toward Real Business Value

Nick Smith - Strategic Partnerships Director boost.ai

Jens Steno - Principal Solution Consultant boost.ai

Sarah Topping - Principal Lead of Agentic CX & CCaaS, Ciklum

13:40
PRESENTATION

The Token Bill is Real. Why AI Costs 70x More Then the Demo Suggested

Lucian Gruia - Head of Data Science, Ciklum

14:10
Coffee Break
14:30
PANEL DISCUSSION

The AI-Accelerated Platform:Modernizing Legacy Systems and Building Faster

Ruth Kerrigan - COO, IES | Jeroen Nijhuis - AI Platforms Leader, Just Eat |
Mubine Din - Enterprise Sector Lead, Ciklum

15:10
Wrap Up Day 2

Rajaram Radhakrishnan - CEO, Ciklum

15:40

Our Speakers

Rajaram Radhakrishnan

Rajaram Radhakrishnan

CEO, Ciklum

Kristoff Caekebeeke

Kristof Caekebeke

CIO, TUI

Dr. Michael Tivin

Tal Asif

Head of Engineering Operations, eToro

Edith-Bomers

Edith Bomers

SVP of Journal Operations, Elsevier

James Lennon

James Lennon

CTO, Ciklum

Gourav Datta

Gourav Datta

VP, Agentic Service Line Lead, Ciklum

Nick Smith
clickhouse Logo

Jose Noriega Martinez

Director, Partnerships, ClickHouse

Ruth Kerrigan

Ruth Kerrigan

Chief Product and Innovation Officer,IES

Lucian Gruia

Lucian Gruia

Head of Data Science, Ciklum

Sunil Patil

Sunil Patil

Head of Data, Ciklum

Jeroen Nijhuis

Jeroen Nijhuis

AI Platforms Leader, Just Eat

Petr-Lukasik

Petr Lukasik

Chief Digital Officer, Ciklum

Sarah Topping

Sarah Topping

Principal Lead of Agentic CX & CCaaS, Ciklum

Nick Smith
boost Logo

Nick Smith

Strategic Partnerships Director

Nick Smith
boost Logo

Jens Steno

Principal Solution Consultant

Prashant Narula

Prashant Narula

Managing Director, Ciklum

Polina Stepanova

Polina Stepanova

Product Director, Ciklum

Olena Nikolova

Olena Nikolova

Head of User Research, Ciklum

Mubine Din

Mubine Din

VP, Enterprise Sector Lead and Global Head of Solutioning, Ciklum

Enver Cetin

Enver Cetin

Associate Director, Agentic, Ciklum

2025 in Photos

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