40% Lower Technology Costs Through Retail Digital Transformation

IN A NUTSHELL

Propelled digital transformation and commercial success

Enabled 40% reduction in technology costs

Led to an increase in employee retention

e-Commerce revenue witnessed exponential growth

About Salling Group
The Business Challenge
Ciklum’s Approach: Engineering the Solution
Technologies We Used to Help Salling Group
The Results

01

About Salling Group

Salling Group is Denmark’s largest retailer of the leading brands in fashion, interior design, lifestyle, wellness and food. It has several chains such as Netto, Fotex, Bilka, Salling and BR that serve over 10 million customers per week.

~53,00

EMPLOYEES

Denmark

LOCATION

Consumer

INDUSTRY

02

The Business Challenge

Salling Group was looking for a technology partner to commence work on their full digital transformation to keep pace with consumer demand. Given the diversity of legacy technology within Salling Group, Ciklum engineers’ breadth of knowledge was key in establishing how best to transform a business with over 1500 stores and growing pressure to further develop its ecommerce platform.

03

Ciklum’s Approach: Engineering the Solution

Salling Group has been a client of Ciklum since 2009. With a dedicated team in Pakistan, Ciklum’s primary goal was to replace Salling Group’s legacy systems with new technologies, including an updated e-commerce platform and internal tools to ensure the smooth operation of Salling Group’s multinational business.

With the knowledge shared across all Ciklum teams working with Salling Group, the company now adopts new technologies at a much faster pace. Covering e-commerce, internal tools, and technology operations, the Ciklum team has been involved in every aspect of Salling Group during this continuously evolving engagement.