Agentic Automation Services

Beyond Automation:
Systems That Act With Insight

Turn automation into measurable ROI with AI agents that learn, scale, and act as an integral part of your team.

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Service-as-a-Software Reimagined
with Intelligent Agents

Traditional SaaS gives you tools; Service-as-a-Software gives you outcomes. Our intelligent AI agents don’t just execute tasks - they learn, anticipate, and act on your behalf. From driving revenue growth to reducing costs and uncovering new business opportunities, these agents bring measurable impact to your enterprise, working as seamlessly as your most trusted team members.

Outcome-driven<br />

Outcome-driven

Every automation initiative is tied to clear financial gains – from reduced costs and improved efficiency to measurable ROI and faster payback.

Scalable

Scalable

Our AI agents scale like software, allowing you to deploy a highly effective workforce without the traditional costs of scaling headcount.

Learning Loop

Learning Loop

Our agents evolve with your business and data, learning continuously to deliver smarter, more valuable outcomes over time.

AI-enhanced Design

AI-enhanced Design

Use AI-driven insights and tools to optimize designs faster, refine journeys, and deliver higher engagement.

Trust, Security & Guardrails

Trust, Security & Guardrails

Ensure data stays scoped, encrypted, and governed with role-based access, compliance, and enterprise-grade.

Composable & Domain-specific<br />

Composable & Domain-specific

Deploy modular agents with built-in domain context, easily extended across business functions at scale.

Our AI Agent Store

  • 01

    Analytics Agent

  • 02

    Inventory & Supply Chain

  • 03

    L1 & L2 Support

  • 04

    Accounts Payable

  • 05

    Customer Service

Analytics Agent

Analytics Agent

Generates interactive data visualisations dynamically from natural language, allowing users to have conversations with your data, rather than relying on pre-built static dashboards.

Inventory & Supply Chain

Inventory & Supply Chain

AI agents forecast demand, track inventory, and optimize logistics to keep supply chains efficient, resilient, and cost effective.

L1 & L2 Support

L1 & L2 Support

AI-powered agents resolve support tickets, escalate smartly, and learn over time to boost accuracy and reduce resolution time.

Accounts Payable

Accounts Payable

Streamline finance with AI agents that process invoices, detect anomalies, and ensure compliance while reducing payment cycle times.

Customer Service

Customer Service

Conversational AI agents manage queries, personalize responses, and hand off contextually when human support is required.

What We Deliver For Our Clients

Cost Optimization

Cut costs without cutting corners

  • Operational Efficiency
  • Improve Margin
  • Grow Business but not grow cost base linearly

Real Benefits we’ve delivered for our clients:

  • Reduce manual effort by 60% through intelligent workflows
  • Cut operational costs by  25%
  • Eliminate redundant tasks across HR, Finance, and Operations

Revenue Acceleration

Accelerate revenue with fewer barriers

  • Faster Revenue Realisation
  • Faster Service Delivery
  • Reduce Revenue Leakage

Real Benefits we’ve delivered for our clients:

  • Accelerate time-to-quote by 60% using AI agents
  • Reduce service delivery time by 40% in key customer journeys 
  • Enable  24/7 responsiveness without increasing headcount

Enhanced Experience

Delight employees, customers & vendors

  • Employee Experience & Digital Upskilling
  • Customer Experience
  • Supplier Experience

Real Benefits we’ve delivered for our clients:

  • Improve employee satisfaction by  28% with
    digital co-pilots
  • Increase customer NPS by 15 points by reducing wait times
  • Automate  80% of repetitive queries using conversational AI

Improved Compliance

Prove and improve compliance

  • Process & Regulatory Compliance
  • Better Auditability
  • Transparency & Control

Real Benefits we’ve delivered for our clients:

  • Achieve 100% policy adherence with real-time rule enforcement
  • Reduce audit prep time by 70% with AI-driven documentation
  • Lower compliance incidents by  50% in year one

Autonomation Engineered for Real Business Impact

Our Services Portfolio

Our core Offerings, Frameworks, Accelerators, and Expertise to Turn AI Potential into real Business Impact.
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Process Transformation & Automation

  • Process Analysis & Automation: Deep-dive analysis to identify and automate bottlenecks for rapid ROI
  • Process Mining: Forensic Process Intelligence and actions leveraging Process and Task mining along with Lean, VSM, FMEA and others
  • Benchmarking: Benchmark processes and functions to identify immediate focus areas for improvement
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AI Strategy, Enablement & CoE

  • Strategic Roadmapping: Define an AI strategy focused on high-impact use cases that deliver tangible value
  • CoE Establishment: Empower your internal AI CoE with the governance and best practices needed for in-house capability
  • AI Governance: Establish governance frameworks for responsible deployment
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Conversational AI (Chat and Voice)

  • Intelligent Conversational AI: Context-aware chatbots that integrate with your systems for personalized support
  • Voice AI and IVR Optimization: Design and optimize voice solutions for natural, efficient conversations
  • Conversational Analytics: Embed advanced analytics to refine dialogues for improved user experience and business outcomes
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Generative AI and Decision Science

  • Predictive Analytics: Custom models that forecast key business metrics like sales trends and customer churn
  • Generative AI: Develop powerful generative AI applications for content creation, summarization, synthetic data etc.
  • Actionable Insights: Create visualization tools to translate complex data into clear, actionable insights
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AI Agents & Autonomous Orchestration

  • Specialized AI Agents: We deploy intelligent agents that autonomously perform complex, multi-step tasks
  • Multi-Agent workflows: We create orchestrated workflows where multiple agents collaborate to achieve goals
  • Adaptive Learning Systems: Self-correcting systems that learn from their own failures for continuous improvement

Our Unique Differentiation

Functional Heatmaps and CBMs

Functional Heatmaps and CBMs

Accelerate the identification of focus areas for automation and improvement.

AI Maturity Assessment framework

AI Maturity Assessment framework

To assess your readiness across technology, data, and people, creating a hyper-personalized roadmap.

Rapid Dialogue Accelerator Methodology

Rapid Dialogue Accelerator Methodology

Technique that uses pre-built modules to deliver a functional solution in weeks, not months.

GAF

GAF

Pre-built prompt engineering playbooks, fine-tuning templates, and RAG blueprints to reduce experimentation cycles.

Core Multi-agent Framework

Core Multi-agent Framework

Work with AI Agents accelerators for Sales and IT Ops (L1/ L2).

Market Disruptor in 2024 to
Enterprise Innovator in 2025

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Powered by our Incredible Partners

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boostai

Success Stories

Trusted by leading organizations across industries - delivering value across sectors, geographies, and functions.

Engineering the World’s Largest Food Delivery Platform

Engineering the World’s Largest Food Delivery Platform

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Transforming the Mortgage Transfer Process for Santander

Transforming the Mortgage Transfer Process for Santander

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Optimizing and Future-Proofing Payment Infrastructure for Betsson

Optimizing and Future-Proofing Payment Infrastructure for Betsson

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Meet the Minds Behind the Code

Sarah Topping

Sarah Topping

Lead, Intelligent Automation

Gourav Datta

Gourav Datta

Associate Vice President,
Intelligent Automation

Devin Kleu

Devin Kleu

Associate Director, Intelligent Automation