Scale Travel Experiences. User-centered & Efficient
By focusing on personalization and seamless interactions, we help travel businesses meet the growing demands of modern, tech-savvy travelers.
Seamless Journeys, Lasting Value
Our Services Playbook
We create solutions designed around your company’s unique DNA, ensuring that every platform and system enhances the customer experience.
Product Engineering
Develop scalable booking engines, mobile apps, and platforms shaped by traveler feedback, predictive analytics, and resilient architectures.
Customer Experience
Design seamless journeys across booking, in-flight, and post-trip stages. Reduce friction, drive loyalty, and improve traveler retention.
Agentic Automation
Automate repetitive workflows - from booking management to refunds - reducing costs, speeding processes, and improving accuracy.
Cloud Services
Migrate to secure, scalable cloud platforms. Ensure resilience, agility, and cost efficiency during seasonal peaks and demand surges.
Edge Tech
Use AR/VR/XR and IoT to create immersive pre-travel experiences, streamline operations, and improve real-time traveler support.
Data & AI
Deliver hyper-personalized offers, predictive demand forecasting, and dynamic pricing to boost bookings and lifetime customer value.
Ciklum’s AI Platform & Methodology
Accelerate every stage of your AI journey, from strategy to operations, with Ciklum's modular enterprise AI platform powered by pre-built accelerators, agentic automation, and governance by design.
RODIGY for Travel & Hospitality
Agentic AI accelerators for travel, logistics, and hospitality - optimizing operations, personalizing guest experiences, and automating complex multi-modal coordination at scale.
- Route & Schedule Optimization Agent
- Passenger Disruption Agent
- IT Virtual Engineer for Ops
- Guest Experience Concierge
- Revenue Management Agent
70%
MTTR Reduction
40-50%
Manual Coordination Decrease
5%
Through AI-optimized route planning
30%
Faster Disruption Recovery
- Safety & Compliance Agent
- Freight Flow Management Agent
- Crew & Staff Scheduling Agent
- Multilingual Guest Communication
What We Do
Legacy Modernization
Re-architect outdated platforms into agile, cloud-ready systems. We cut costs, reduce technical debt, and enable faster feature rollout for seamless, scalable traveler experiences.
Personalized Travel Assistant
Deliver AI-powered super apps and digital assistants that personalize every journey. We design competitive, intuitive platforms that keep travelers engaged.
Frictionless Travel
Orchestrate payments and omnichannel journeys without disruption. Our platforms deliver real-time offers and services, creating smooth, personalized experiences.
Data-driven Revenue Management
Use real-time pipelines and AI-driven dynamic pricing to adapt instantly to market shifts, boosting revenue and enabling smarter decision-making.
Cloud Migration & Optimization
Move to leading cloud platforms for scalable, reliable travel systems. We cut costs, reduce downtime, and ensure booking platforms adapt to seasonal spikes.
Responsible AI and Compliance in Travel
Adopt Responsible AI frameworks that prioritize fairness, transparency, and compliance. We embed MLOps and governance to scale safely and responsibly.
Powered by our Incredible Partners
Success Stories
We have over 20 years of experience delivering major transformation projects migrating
from legacy monolithic infrastructures to flexible, scalable models.
Higher Payment Success, Lower Transaction Costs: Unifying TUI’s Global Payments
Explore the Payment Consolidation Story
5% Fuel Savings, 70,000 Tonnes Less CO2: Smarter Shipping for Stena Line
Explore the CO2 Reduction Results
23% Faster Ticket Resolution, 10% Faster Lead Assignment Through Salesforce Optimization
Explore the Salesforce Split Results
Millions of Daily Transactions: Future-Proofing Betsson’s Payment Infrastructure
Explore the Payments Modernization Story
From 1–2 Releases a Year to Every 2 Weeks: Accelerating B2B Commerce
Explore the Replatforming Results
Faster Time-to-Market and Revenue Growth for Monks at Global Scale
Explore How Creative Scaled GloballyThought Leadership
Perspectives That Matter
Smart Travel Experiences: How Agentic AI is Redefining the Travel and Hospitality Industry
Learn More
Enhancing Travel Experiences: The Role of Hyper-Personalization in Hospitality
Learn More
7 Key Advantages of Generative AI for Airline Operations
Learn More
