15 Years Co-Engineering a Fortune 100 CPG Connected-Product Portfolio

Ciklum managed mechanical design, electronics, firmware, mobile, cloud, AI, and testing as one connected program. Decisions were made with full product context, not passed between disconnected teams.

For an award-winning connected personal care device, Ciklum owned mechanical, electronics, firmware, and mobile delivery. The product included a novel dual-axis mechanism, integrated heating, wireless charging inside a watertight enclosure, and drop-test compliance.

Ciklum built cross-device firmware and test infrastructure that could be reused across product families. Each new SKU did not need to start from zero. The investment was made once, then carried forward across the product portfolio.

Using only the sensors already in the bill of materials, Ciklum added ML-based usage-pattern recognition to products already on shelves. No redesign. No increase in device complexity. It became the foundation for a new product line.

Ciklum built a passive ML algorithm that used dispenser telemetry to identify usage patterns without requiring active consumer input. That data fed consumer insight and replenishment use cases, turning everyday product interaction into a source of business intelligence.

For an at-home personal care device, Ciklum engineered a companion app that gave users real-time personalized guidance across body-area targeting, skin-tone suitability, and adaptive coaching. The app helped turn consumer uncertainty into confidence at the point of use.