IN A NUTSHELL
0 %
Reduction in maintenance costs and hardware expenses
0 %
increased operational efficiency compared to legacy system
Client Overview
A US-based company that pioneered the renowned memory foam comfort technology in footwear and many other innovations in lifestyle, athletic footwear and apparel for men, women, and kids.
10,000+
EMPLOYEESUSA
LOCATIONRetail
INDUSTRYThe Business Challenge
The client’s Apropos system for Retail Point-of-Sale was reaching its end-of-life status. This infrastructure hindered the adaptability and scalability of operations, impacting their retail and e-commerce landscape. The primary focus was to upgrade the technology and enhance operational efficiency, ensuring seamless customer experiences, and future growth in the market.

Ciklum’s Approach: Engineering the Solution
Ciklum upgraded the outdated Apropos POS to a cloud-based Aptos platform, integrating it seamlessly with their e-commerce website and introducing mPOS to enhance customer experience. Through the Retail Modernization program, we upgraded fixed registers and implemented mPOS, significantly improving store operations. The cloud-based Aptos system provided greater adaptability and operational efficiency, leading to substantial cost savings, reduced maintenance costs, and decreased hardware expenses.

The Results
0 %
Reduction in maintenance costs and hardware expenses
0 %
Increased operational efficiency compared to legacy system
Case Studies