Lower Maintenance Costs and Higher Operational Efficiency Through POS Modernization

The client’s Apropos system for Retail Point-of-Sale was reaching its end-of-life status. This infrastructure hindered the adaptability and scalability of operations, impacting their retail and e-commerce landscape. The primary focus was to upgrade the technology and enhance operational efficiency, ensuring seamless customer experiences, and future growth in the market.

Ciklum upgraded the outdated Apropos POS to a cloud-based Aptos platform, integrating it seamlessly with their e-commerce website and introducing mPOS to enhance customer experience. Through the Retail Modernization program, we upgraded fixed registers and implemented mPOS, significantly improving store operations. The cloud-based Aptos system provided greater adaptability and operational efficiency, leading to substantial cost savings, reduced maintenance costs, and decreased hardware expenses.