User Research

Working Products Deliver. Winning Products Delight.

We design intuitive, insight-led, and scalable user journeys that boost adoption, accelerate growth, and turn satisfaction into long-term loyalty.

Book a Discovery Call

Make Every Interaction Count

Bridge the gap between people, products and processes, delivering first impressions that last forever.

Rapid AI-powered Adoption

Rapid AI-powered Adoption

Adapt fast to shifting user needs and market trends with iterative, AI-driven UX delivery.

Data-backed Design

Data-backed Design

Turn research and analytics into designs that increase satisfaction, loyalty, and lifetime customer value.

Seamless End-to-end

Seamless End-to-end

From discovery to launch, deliver connected experiences that reduce friction and amplify business results.

AI-enhanced UX

AI-enhanced UX

Harness AI to refine journeys, optimize flows, and accelerate design cycles with precision.

Mobile-ready Experiences

Mobile-ready Experiences

Craft responsive, intuitive interfaces that perform flawlessly across devices to build loyalty anywhere.

Adaptive Designed Approach

Adaptive Designed Approach

Continuously optimize with audits, analytics, and feedback so experiences grow with your users.

Our Approach

  • 01

    Aligning on Goals & Readiness

  • 02

    Mapping the Road Ahead

  • 03

    Delivering Automation at Speed

  • 04

    Operating with Continuous Insight

  • 05

    Discovering & Gathering Requirements

Aligning on Goals & Readiness

Aligning on Goals & Readiness

Run workshops to align business goals, tech architecture, and team structure, laying the foundation for DevOps adoption.

Mapping the Road Ahead

Mapping the Road Ahead

Co-create a phased roadmap with scalable design, validated assumptions, and DORA metrics to track progress and outcomes.

Delivering Automation at Speed

Delivering Automation at Speed

Implement CI/CD, IaC, and DevSecOps in rapid sprints to boost release frequency, efficiency, and delivery consistency.

Operating with Continuous Insight

Operating with Continuous Insight

Provide 24/7 RunOps, observability, and feedback loops to monitor, support, and evolve DevOps maturity over time.

Discovering & Gathering Requirements

Discovering & Gathering Requirements

Conduct discovery to clarify goals, objectives, and requirements, ensuring a shared understanding from the start.

Why Choose Ciklum for User Experience

Research-led Design

Research-led Design

Ground decisions in real user insights to optimize adoption and retention.

Full-spectrum UX/UI Expertise

Full-spectrum UX/UI Expertise

From research to testing, we ensure experiences are consistent and engaging.

Cross-disciplinary Collaboration

Cross-disciplinary Collaboration

Designers, engineers, and researchers align touchpoints to create seamless journeys.

AI At the Center

AI At the Center

AI audits and journey mapping reveal opportunities that maximize engagement and ROI.

Powered by our Incredible Partners

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boostai

Powering Global Growth with AI

Our AI-enabled UX solutions transform digital interactions into loyalty, efficiency, and competitive advantage, helping enterprises scale with intelligence.

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development centers

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offices globally

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IT professionals

Success Stories

From reimagining digital journeys to streamlining product adoption, our UX projects prove how design drives measurable growth.

Engineering the World’s Largest Food Delivery Platform

Engineering the World’s Largest Food Delivery Platform

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Transforming the Mortgage Transfer Process for Santander

Transforming the Mortgage Transfer Process for Santander

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Optimizing and Future-Proofing Payment Infrastructure for Betsson

Optimizing and Future-Proofing Payment Infrastructure for Betsson

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