Solving Today's Business Challenges with Experience Design
Deliver Frictionless Customer Journey
Deliver Frictionless Customer Journey
Eliminate friction through smarter user journey mapping and intuitive navigation design. We simplify flows with clear task analysis and interaction design (IxD) to reduce drop-offs and improve conversion rates – whether it’s a login flow, a checkout form, or an onboarding path.
Personalize Experiences That Actually Convert
Replace Guesswork With UX/UI Research
Design for Mobile, First
Cut Design Time With AI
Validate Products in New Markets
Eliminate UI & UX Silos With Unified Approach
Deliver Frictionless Customer Journey
Eliminate friction through smarter user journey mapping and intuitive navigation design. We simplify flows with clear task analysis and interaction design (IxD) to reduce drop-offs and improve conversion rates – whether it’s a login flow, a checkout form, or an onboarding path.
Personalize Experiences That Actually Convert
Tailor digital journeys based on insights from user interviews, surveys, and competitor analysis. We use predictive triggers and customer journey mapping to support hyper-personalization across every touchpoint, boosting user engagement and strengthening brand loyalty.
Replace Guesswork With UX/UI Research
Make informed decisions with our research-first approach. We apply qualitative research, analytics review, and concept testing to validate assumptions. Through heuristic evaluations, user feedback, and A/B testing, we ensure every design choice drives measurable improvements in customer satisfaction and the ROI of UX.
Design for Mobile, First
Design for where your users are, on their phones. Eliminate clunky layouts, bloated pages, and poor performance that drive users away. Prioritize mobile-first experiences that load fast, feel intuitive, and adapt across every screen. Let Ciklum help you deliver sleek, high-performing interfaces where they matter most.
Cut Design Time With AI
Speed up wireframing, prototyping (both low- and high-fidelity), and mockup creation with AI-assisted workflows. While automation handles layout logic, our designers focus on pixel-perfect visual design and branding integration. The result? Faster delivery without compromising creativity or consistency.
Validate Products in New Markets
Know what users want before you build. We support your growth through localized market research, user persona development, and accessibility testing. Our insights help ensure you meet cultural expectations, technical constraints, and WCAG compliance from day one.
Eliminate UI & UX Silos With Unified Approach
We don’t stop at design handoffs. Ciklum delivers complete solutions by aligning UX strategy, product strategy, and design systems with engineering. Our unified product designers handle both UI and UX – removing silos and accelerating time to market.
Our clients
Our Approach
Problem Framing & Product Discovery
Start by defining the right problem. We use our 8-step Product Discovery framework to explore your business context, conduct competitor analysis, and define user personas and user stories. This stage includes user interviews, surveys, and market research to validate whether your assumed challenges align with actual user needs.
Conducting Research & Validation
Before any design begins, we dive deeper into the data. Through a mix of quantitative and qualitative research, task analysis, and analytics review, we gather insight into how users interact with your product – or competitors'. We use methods like customer journey mapping, usability testing, and concept testing to shape early hypotheses and validate them fast.
Finalizing UX & UI Strategy Design
We translate insights into strategy. Our product designers blend UX strategy with UI thinking, crafting information architecture (IA), sitemaps, and user journey maps that support your product and brand goals. Every journey is wireframed and iterated through low- and high-fidelity prototypes to balance usability, performance, and consistency.
Running Visual & Interaction Design
With the structure in place, we move into visual design and interaction design (IxD). Our designers create UI kits, style guides, and design systems that ensure cohesion. We apply branding integration, build intuitive interfaces, and embed micro-interactions and animations to bring your experience to life – pixel by pixel.
Integrating AI-Powered Tools & Testing
We use tools like Uizard and Figma to speed up screen creation – reducing weeks of work to hours. Alongside automation, we run A/B testing, heuristic evaluations, performance testing, and accessibility testing to ensure the product is fast, inclusive, and compliant with WCAG and ADA standards.
Final Handoff & Post-Launch Support
Our teams don’t just design, they deliver. We work closely with engineering to turn designs into live interfaces, minimizing friction in handoff through shared tools like InVision and direct developer collaboration. We support implementation and iterate post-launch with user feedback, driving measurable improvements in conversion rates, user engagement, and customer satisfaction.
Problem Framing & Product Discovery
Start by defining the right problem. We use our 8-step Product Discovery framework to explore your business context, conduct competitor analysis, and define user personas and user stories. This stage includes user interviews, surveys, and market research to validate whether your assumed challenges align with actual user needs.
Conducting Research & Validation
Before any design begins, we dive deeper into the data. Through a mix of quantitative and qualitative research, task analysis, and analytics review, we gather insight into how users interact with your product – or competitors'. We use methods like customer journey mapping, usability testing, and concept testing to shape early hypotheses and validate them fast.
Finalizing UX & UI Strategy Design
We translate insights into strategy. Our product designers blend UX strategy with UI thinking, crafting information architecture (IA), sitemaps, and user journey maps that support your product and brand goals. Every journey is wireframed and iterated through low- and high-fidelity prototypes to balance usability, performance, and consistency.
Running Visual & Interaction Design
With the structure in place, we move into visual design and interaction design (IxD). Our designers create UI kits, style guides, and design systems that ensure cohesion. We apply branding integration, build intuitive interfaces, and embed micro-interactions and animations to bring your experience to life – pixel by pixel.
Integrating AI-Powered Tools & Testing
We use tools like Uizard and Figma to speed up screen creation – reducing weeks of work to hours. Alongside automation, we run A/B testing, heuristic evaluations, performance testing, and accessibility testing to ensure the product is fast, inclusive, and compliant with WCAG and ADA standards.
Final Handoff & Post-Launch Support
Our teams don’t just design, they deliver. We work closely with engineering to turn designs into live interfaces, minimizing friction in handoff through shared tools like InVision and direct developer collaboration. We support implementation and iterate post-launch with user feedback, driving measurable improvements in conversion rates, user engagement, and customer satisfaction.
Industries We Serve
Banking & Financial Services
Banking & Financial Services
Deliver secure, AI-driven banking and financial services that meet evolving regulatory and customer expectations. Leverage product discovery and design tailored solution for fraud prevention, digital onboarding, and risk assessment - driving trust and loyalty.
Healthcare & Life Sciences
Healthcare & Life Sciences
Design human-centered healthcare experiences that improve patient engagement and operational efficiency. Through product discovery and experience design, we enhance telehealth platforms, patient portals, and diagnostics with secure, scalable solutions.
Hi-Tech Services
Hi-Tech Services
Build, scale, and optimize digital products that evolve with market trends and customer expectations. Our product management and user research expertise enables AI-powered automation, predictive analytics, and cloud-native innovation for next-gen experiences.
Retail & Consumer Goods
Retail & Consumer Goods
Reimagine retail experiences with AI-powered personalization, frictionless UX, and data-driven insights. From user research to experience design, we create omnichannel journeys that reduce customer churn and enhance brand loyalty.
Travel & Hospitality
Travel & Hospitality
Elevate travel experiences with seamless booking, AI-driven personalization, and customer-centric design. Through user research and experience design, we refine digital journeys that enhance engagement, streamline processes, and improve real-time support.
Automotive & Manufacturing
Automotive & Manufacturing
Empower innovation in smart mobility and intelligent production with UX-optimized interfaces, predictive maintenance, and AI-driven automation. Using product management and experience design services, we enhance user experiences across connected vehicles and industrial systems.
Hello World
Why Choose Ciklum for Experience Design Services?
Build Experiences That Are Proven to Work
Forget guesswork. Our UX process starts with data, not assumptions. We use qualitative and quantitative research to validate problems, test ideas, and design around what users actually need – not what stakeholders think they need.
Expand Your Reach on Mobile Users
Your users are on mobile – so we start there. Ciklum prioritizes mobile-first design to ensure every experience works seamlessly on small screens, not just desktops. Avoid clunky layouts and broken flows with interfaces built to perform where it matters most.
Get Speedy Delivery Without Cutting Corners
We embed AI in our workflows to accelerate design without sacrificing quality. Tools like Uizard help us generate high-fidelity screens in hours instead of weeks – freeing up time to focus on refinement, testing, and business value.
Succeed in Winning Design without Disruption
Design is only the beginning. We turn ideas into products with integrated teams that handle everything – from discovery to build, no separate UX and UI experts - we have Product Designers. That means no disconnects, no lost context, and faster time to market.
What our customers say
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Exceptional client experiences driving impressive business results
Let's talk about transforming your business, with no strings attached
