Chatbot Development Services • Talking Bot Programming Company

CHATBOT DEVELOPMENT

WHAT IS IT?

51% of consumers say they prefer a company to be available 24 hours a day, and 47% suggest they would rather use a messaging service than write an email (Venturebeat). How can you meet these consumer needs? By creating a chatbot.

Ciklum experts can help you complete your chatbot in a fixed period at a set price. You can reach your chatbot aspirations without taking time away from your day-to-day obligations.

WHO IS THIS FOR?
  • Companies trying to lower overhead cost, increasing a business’ profit margin by automating the customer service
  • Companies enhancing the user experience through conversational interactions to become streamlined, intuitive and engaging, meaning a lift in conversion
  • Businesses that want to improve the user’s image of the brand and establish a path for business growth via chatbot
CHATBOT WILL BRING YOU

Decreased overhead costs

by automating the customer service

Improved brand image and customer loyalty

by streamlining user experience with 24/7 support

Increased conversion rate

by enhancing the user experience through conversational interactions to become streamlined, intuitive and engaging

HOW IT WORKS
  • We provide full lifecycle chatbot development from concept definition to publishing and support

  • Ciklum team designs requirements, architecture and ENN. Setup, provides development, testing and monitoring of the published chatbot

  • We use the most advanced techniques to implement the Natural Language Processing algorithms, and to enable the chatbot to understand customers requests and provide related help

CONVERSATIONAL SYSTEMS: CHANGING THE FUTURE OF COMMUNICATION
Get the Report
CHATBOT FOR TELECOM TECH SUPPORT

Today’s consumers are active online 24 hours a day, seven days a week.The client wanted to develop a solution that would be able to understand customer’s questions and help without human support.

  • Decreased overhead costs. Streamlined user experience with 24/7 support
  • 50% of the call centre enquiries covered by chatbot (~ 600 calls) with $2,400 saved/day

Result: Approx. $864,000/year saved

MORE CLIENTS WHO GAINED WITH CIKLUM R&D SOLUTIONS