51% of consumers say they prefer a company to be available 24 hours a day, and 47% suggest they would rather use a messaging service than write an email (Venturebeat). How can you meet these consumer needs? By creating a chatbot.
Ciklum experts can help you complete your chatbot in a fixed period at a set price. You can reach your chatbot aspirations without taking time away from your day-to-day obligations.
Decreased overhead costs
by automating the customer service
Improved brand image and customer loyalty
by streamlining user experience with 24/7 support
Increased conversion rate
by enhancing the user experience through conversational interactions to become streamlined, intuitive and engaging
We provide full lifecycle chatbot development from concept definition to publishing and support
Ciklum team designs requirements, architecture and ENN. Setup, provides development, testing and monitoring of the published chatbot
We use the most advanced techniques to implement the Natural Language Processing algorithms, and to enable the chatbot to understand customers requests and provide related help
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Today’s consumers are active online 24 hours a day, seven days a week.The client wanted to develop a solution that would be able to understand customer’s questions and help without human support.
Result: Approx. $864,000/year saved