What is Conversational AI?
Conversational AI combines Artificial Intelligence (AI) and Natural Language Processing (NLP) to enable machines to hold interactive, human-like conversations with your end users. It’s the technology behind virtual assistants, voice interfaces and chatbots, helping you to create more personalised experiences, efficient operations, greater sales and lower costs.
Benefits of Conversational AI
Conversational AI is an ideal way to differentiate your offering and stand out in the market
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Improve customer experiences
Generate instant, personalised responses to your user and customer queries, encouraging engagement and increasing your satisfaction rates.
Gain new insights
Harness your data, drilling down on your customers’ preferences, and make more informed decisions with them in mind.
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Scale and save
Handle multiple conversations simultaneously, in several languages if required, and make it easier and more cost effective to deal with large enquiry volumes.
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Integrate seamlessly
Power your websites, apps and social media channels with Conversational AI, and deliver unified customer experiences across all of your channels.
Our clients are our partners
From global enterprises to digital disruptors, we’ve partnered with companies for over 20 years to reimagine, reshape and redefine the way people experience your business.
Why partner with Ciklum?
Laser focused on you
Our extensive experience with Conversational AI across all industries makes us the perfect partner, understanding your key challenges and developing tailored solutions for your needs.
End-to-end delivery
All-in-one discovery, design, development, testing and deployment. You get a collaborative and transparent partnership that delivers positive outcomes and real value.
Global scale
Our worldwide network of more than 4000 engineers, and global technology partnerships, can handle any project big or small. We’re also technology-agnostic across Kore AI, Google Dialogflow, Microsoft Bot Framework, Amazon Lex and more.
Exceptional client experiences driving impressive business results
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