About the client
A global sportswear brand, active in over 160 countries, partnered with Ciklum to reshape their PLM system, enhancing customer experience, driving sustainability and delivering €1.7 million in incremental value.
50,000+
EMPLOYEESGlobal
LOCATIONRetail
INDUSTRYThe Challenge
Our client, a global sportswear company, confronted a multifaceted challenge during their transition from an off-the-shelf Product Lifecycle Management (PLM) system to a custom-built solution. The project’s complexity was heightened by the imperative to coordinate over 200 personnel across various departments and seamlessly integrate with 38 external systems. It was also critical to ensure smooth management of the client’s extensive product range and services during the transition. This demanded change management, extensive training, communication strategies, and risk mitigation.

How We Solved The Problem
In response to the client’s challenge of moving to a custom Product Lifecycle Management system, we led the transition, ensuring seamless integration with external systems and effective coordination of staff. Our approach focused on practical solutions: simplifying complex integrations, facilitating smooth change management, and providing targeted training to minimize disruption, thus directly addressing the client’s critical needs.

Technologies we used
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The results
0 mil
EUR of incremental value created
0 hours
Saved within first 6 months
0
Systems Integrated
0
Staff trained