Terms & Privacy

Fair Processing

Based on Ciklum Fair Processing Policy

Contact information of Ciklum and our Data Protection Officer

If you have any questions regarding your personal data, feel free to contact Ciklum  or its Data Protection Officer.


Information Ciklum may collect from you or third parties

Ciklum may collect and process information that you provide, e.g., hard copies, emails, and/or via data rooms. Ciklum may process personal data of clients and other third parties (e.g., users, consumers, vendors, suppliers), which may include, for example, contact details and full names. To develop applications or other IT products for clients, Ciklum may also process sensitive personal data from third parties (e.g., sensitive personal data of third parties, including, for example, data about sexual orientation of end users). Please visit Ciklum website for further information regarding the Privacy Policy. Ciklum will not process personal data if such is prohibited in the respective country or jurisdiction of processing.

Purposes of processing

All personal data received will only be used for the purpose(s) expressly specified in the consent form or consent clauses signed by you as a data subject or as instructed by the data controller, if Ciklum is acting as the Processor of Personal Data. In case the purpose of processing will be changed to a purpose contradictory to the purpose(s) for which the consent was given, and in case Ciklum is acting as the Controller, it will contact you for additional consent, if necessary.

Processing based on the legitimate interests of the Controller or a third party

Ciklum, if obliged, will provide you separately with information about the existing legitimate interests on which the processing is based.

Recipients of personal data

Ciklum, if obliged, will provide you separately with the information about the recipients of your or a third party’s personal data.

Where Ciklum stores your personal data

The data collected by Ciklum is stored within the information technology systems, owned and operated by Ciklum, and in the cloud systems. All information you provide to Ciklum is stored (including backups) on secure servers. Unfortunately, the transmission of information via the internet or email is not completely secure, and, although Ciklum will do its best to protect your personal data, we cannot guarantee the security of your data, transmitted over the internet to our site, or by email to our email servers; any transmission in this regard is at your own risk. Once Ciklum receives personal data from you or a third parties, it will use all reasonable procedures and security measures to avoid unauthorised access, loss, disclosure or amendment of the data.

How Ciklum processes your personal data

Personal data is processed by way of collecting, recording, organising, storing, using, structuring, adapting or altering, retrieving, consulting, disclosing by transmission, disseminating or otherwise making available, aligning or combining, restricting, and erasing or destructing. If legally obliged, Ciklum will also inform you about the transfer of the provided personal data to third parties in addition to the ones you were informed about before. Ciklum will not transfer the provided personal data outside EEA without reasonably ensuring that the rights and freedoms of the data subject are protected and that you are informed of such transfer, if necessary. Ciklum will not sell or pass the provided personal data to a third party for the purposes of direct marketing.

Storage period for personal data

Ciklum adopted storage periods for personal data. Based on this, we ensure that all provided personal data will not be processed longer than necessary.

Your rights

As a data subject you have the following rights:

  • right to obtain information in relation to your personal data;
  • right to access your personal data;
  • right to data portability;
  • right to withdraw the consent;
  • right to correct mistakes in your personal data;
  • right to stop the unwarranted processing;
  • right to be forgotten (erase your personal data);
  • right to be aware of the existence of the automated individual decision-making and to object in this regard;
  • right to lodge a complaint to a supervisory authority.

For more details, please contact our Data Protection Officer on data.privacy@ciklum.com 

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As a result of submitting completed “Contact Us” form, your personal data will be processed by Ciklum Group and its subsidiary entities worldwide. Please read our Fair Processing Notice and Privacy Policy for more information. If you have any questions or would like to withdraw your consent, please send your request to data.privacy@ciklum.com

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