Expertise

Robotic Process Automation

“Hire” RPA bots to perform mundane operations, and let your team focus on strategic & creative tasks.

Services section

The value you get with RPA

  • Cost reduction

    Average processing costs that could be up to 80 percent lower.

  • Enhanced staff satisfaction

    By automating routine tasks, RPA enhances staff satisfaction and allows them to focus on higher-value work.

  • Accuracy & Quality

    Manual mistakes can cause significant customer experience or regulatory problems especially in customer facing processes.

  • Scalability

    Human capacity is difficult to scale in situations where demand fluctuates, leading to backlogs or overcapacity. In contrast, robots operate at whatever speed is demanded by the work volume.

  • Audit trail

    RPA software bots execute the same processes as humans do, but the bot captures all the details of the process and stores it for later use in auditing and analytics.

  • Short go-live cycle time

    It takes six to twelve weeks to develop and deploy RPA, which is dramatically less than traditional, IT-led application integration projects.

Delivery Process

We leverage end-to-end delivery process which covers the entire flow starting from the business processes selection for RPA to the post-production support & maintenance.

  • Identify 1

    We brainstorm and collect the list of potential cases for automation. Then we make a high level comparative analysis of the pre-selected processes.

  • Evaluate2

    We assign quantitative and qualitative benefits to the automation use cases, and identify process improvements and organisation changes.​

  • Design & Enablement3

    We create task backlog based on the automation scope, detailed implementation plan, and we put together a solution design.

  • Develop4

    We develop bot functionality. implement flow and test. We measure progress based on defined KPIs.

  • Sustain5

    We smoothly transition to production support with hypercase production execution and monitoring.

Powered by our Delivery capabilities:

We have deep expertise in delivering platforms using modern & robust delivery techniques

Business case management & analysis

  • Agile / Waterfall / Hybrid Planning
  • Cost-benefit analysis & ROI calculation

Bot implementation & deployment

  • Design & development of RPA bots
  • User adoption & training

Technology Assessment

  • Technology & RPA platform
  • Selection prototyping / PoC implementation & results evaluation
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Partnership

  • In 2020, Ciklum signed a partnership with Automation Anywhere, a global leader in Robotic Process Automation (RPA). The worldwide partnership demonstrates Ciklum’s commitment to seeing its clients’ businesses grow through digital transformation. Together Ciklum and Automation Anywhere will work with clients to deliver outstanding automation project solutions.

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