How we help
Discovery - Process mining
How we help
Ever-changing customer expectations in the age of same-day delivery are challenging many organisations to reevaluate their processes. Companies with highly digitised operations can expect huge efficiency gains and increasing output in areas such as customer support and product returns. By leveraging process automation, artificial intelligence and robotics, we can help you revolutionise your business.
Solutions at a glance
- Process mining solutions enable organisations to understand and analyse their processes in a detailed manner.
- Identification of process improvement opportunities drives operational efficiency and generates enterprise value.
Execute - Robotic Process Automation (RPA)
How we help
Free up your valued employees from mundane and repetitive tasks and get the full benefit of their skills and talent. We can help you execute an RPA solution to improve customer service, work satisfaction and transparency, and cut costs.
Solutions at a glance
- Robotic Process Automation (RPA) software to automate rules-based repetitive tasks/processes and mimic human keystrokes.
- Augmenting human workers with virtual workers to enable capacity for higher-value activities.
Interpret - Intelligent Document Processing
How we help
Business data is a central part of digital transformation, and Intelligent Document Processing will help your organisation tap into the masses of data that lie within unstructured formats like emails and PDFs. By implementing Intelligent Document Processing, we will help you discover just how valuable your data can be.
Solutions at a glance
- Document ingestion tools to extract unstructured data and convert this into structured usable data.
- Combining IDP with other tools and technologies to drive enhanced process automation.
Manage - Intelligent workflows
How we help
With organisations becoming increasingly complex, diverse, and global it is getting harder and harder to perform effectively. We can help you build a more agile and competitive organisation by implementing intelligent workflows that increase efficiency, visibility, and control.
Solutions at a glance
- Simplifying complex workflows to enable orchestration of your people, systems, data, bots and AI in a single workflow.
Interact - Conversational AI
How we help
We can help you ensure users get the best experience of your offering through conversational AI agents. This technology allows for more rapid and personalised responses, as well as more intuitive and engaging chat windows that play a key role in converting website visitors.
Solutions at a glance
- Deployment of automated messaging that offers human-like interactions between computers and humans.
- Transforming user experience across enterprises through the deployment of Conversational AI agents.
Our core services
Process Discovery
Understanding where automation can best be applied can be complex unless you leverage proven experience and expertise. We use proven methodology to develop a prioritised backlog, which will, in turn, define your future state solution.
- Onshore process experts conduct an extensive discovery programme to identify opportunities over six to twelve weeks.
- Building of a business case using an intelligent automation stack.
Process Delivery
Using our industry-leading intelligent automation technologies, we can build out all the solutions your business needs. By deploying a pod-based model, we can utilise agile methods to build out your solutions rapidly, but with no compromise on quality.
- Implementation of process designs using a wide range of intelligent automation capabilities.
- Rapid end-to-end delivery of resilient solutions.
Operating Model
In conjunction with our technologies, we can help you to develop automation strategies and design the CCoE operating model that best suits your business requirements. With these frameworks in place, you can upskill, build capability and drive change across your organisation.
- Deploy automation in a way that aligns with your business goals.
- Ensure automation supports your efforts towards digital transformation.
