Intelligent Automation

Automate end-to-end business processes with a combination of RPA, AI and other digital technology

The value you get with Intelligent Automation

Automation Framework

Our proven framework is designed to ensure that you can successfully navigate your automation programme.

Powered by our delivery capability


In 2020, Ciklum signed a partnership with Automation Anywhere, a global leader in Robotic Process Automation (RPA). The worldwide partnership demonstrates Ciklum’s commitment to seeing its clients’ businesses grow through digital transformation. Together Ciklum and Automation Anywhere will work with clients to deliver outstanding automation project solutions.
UiPath is a leading Robotic Process Automation vendor providing a complete software platform to help organizations efficiently automate business processes.
In 2020, Ciklum signed a partnership with StereoLOGIC, a provider of the world’s quickest Process Mining and Diagnostics solution. This partnership allows Ciklum to engage the power of process and task mining to uncover sources of waste, variations, inefficiencies and improvement opportunities within business processes, and to drive large scale, sustainable transformation by leveraging our deep expertise in intelligent automation.

Talk to our experts

Faisal Iftikhar
Vice President -Global Head of Intelligent Automation
Gourav Datta
Global Director of Intelligent Automation
Devin Kleu
Global Intelligent Automation Manager
Roman Mykhailyshyn
Technical Delivery Lead
  • Faisal started on his automation journey with BT before moving to IBM to build their Cognitive Practice Automation in the UK where he supported a number of clients in successfully scaling their automation programmes.
  • Intelligent Automation Director with more than 12 years of experience in delivering enterprise transformation programmes across a wide range of organisations and sectors. Have successfully led the Automation CoE of a large British Telco. and delivering multi-million dollar cognitive automation programmes for clients in Financial Services, Utilities, Public sector, Media and others over the last 5 years.
  • Devin has experience in the full robotics life cycle, from automation strategy through to large scale implementations. Beginning his journey with Deloitte and then IBM, Devin has deep consulting experience and has helped multiple clients across industries implement their Automation programmes successfully.
  • Roman has more than 15 years experience in Software engineering and technical deliver, with his previous 4 years dedicated to leading Intelligent Automation and RPA delivery projects as an RPA architect, technical PM and Tech lead. He has experience across retail, finance, healthcare, and travel & hospitality

Industry insights

Buyer’s remorse around automation programmes

Buyer’s remorse around automation programmes is a contentious topic, but with so many organisations struggling to scale or not intending to scale, it is a topic that must be addressed. In 2018, Gartner stated that 40% of businesses would have “buyer’s remorse” regarding RPA programmes by 2021.

We have identified what we believe to be the five main factors that lead organisations to experience buyer’s remorse from their automation programmes.

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