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Manage your service

Support, QA, DevOps or Software Maintenance – Managed Service is right for you whether you need to free up your team’s time or scale up without internal resources.

How we can help you:
  1. Ciklum as a service model provides
    a support centre,    and BAU for your software
    product or supervised QA
  2. Faster response times and support
    for incident management and content
    moderation will result in 30-40%
    higher conversion rates
  3. DevOps as a Managed Service
    will reduce time spent on the introduction
    of new functionalities
  4. Our technical expertise adds to your
    capacity     while reducing costs
76%
of clients costs saved with QA
99%
faster first response time with 24/365 Support
7+
times higher delivery capacity with DevOps
Stories
1/3
How it works:
Your business
  1. 24/7 Service Desk
  2. Infrastructure and Application Support (DevOps)
  3. Supervised QA
  4. Software Maintenance
  1. Trained IT staff
  2. Proactive support
  3. Predictable costs
  4. Reduced risks
Experts
  1. Lyudmila Andersen
    Lyudmila Andersen
    Head of Ciklum Support Center
  2. Vladyslav Gram
    Vladyslav Gram
    Head of DevOps
  3. Oleksandr Maidaniuk
    Oleksandr Maidaniuk
    Director, Software Testing
  4. Vyacheslav Plakhutin
    Vyacheslav Plakhutin
    Team Lead of Support and Manage Services
Awards
  • Testing Awards Finalist
  • Forrester
  • Computing Devops Excellence
  • Gartner Market Guide
    • Testing Awards Finalist
    In 2017, Ciklum was distinguished in two categories – Best Mobile Project and Best Agile Project - at the European Software Testing Awards. Best Agile Project – Ciklum in partnership with Thomas Cook. The finalists were requested to showcase a clear understanding of software testing/QA challenges in an agile environment and how these have been overcome. Best Mobile Project – Mobile testing of The Virtual Pharmacist application. The app was successfully launched in June, 2017.
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    Press inquiries
    We’ve got a nice bit of stories and experts to share their mind. Get in touch with us at
    press@ciklum.com