By Ciklum, April 25, 2018, 3:25 PM
The challenge: build a chatbot to help Ciklum employees in Kyiv navigate to and from Horizon Park.
The majority of Ciklumers working in headquarters use the business centre shuttle buses. Employees have to keep paper cards for the shuttle bus schedule or log in to Ciklum’s internal system and dig in several pages to finally learn when the next bus departs.
Ciklum R&D team built a chatbot that informs users on bus schedules and pickup locations. It will help newcomers and job candidates find the Ciklum office faster and more conveniently. In just 3 clicks and within 30 seconds, users can talk to Ciklumbusbot via Facebook Messenger and get the information they need. Ciklumbusbot is available for everyone to use via Facebook Messenger. The bot speaks English and Ukrainian.
The bus bot will assist with the following requests:
When building the bus bot, the Ciklum R&D team had to take into account several factors to create a flawless user experience:
Transportation is not the only thing that chatbots can be used for!
There are also:
Do you want to build a chatbot? Contact Ciklum R&D Engineering to get a quote.