March 18, 2020
AI & Industry 4.0

How Augmented Analytics and AI Are Changing Financial Services

How Augmented Analytics and AI Are Changing Financial Services

Hugh SimpsonAuthor: Hugh Simpson is Ciklum’s Global Solutions Lead for Data & Analytics, AI, and Industry 4.0. Hugh is assisting the clients to become data-driven organisations. Previously he worked for EY consulting clients on IoT and Data Analytics.

Financial services companies require detailed, accurate information in order to make informed decisions and offer valuable products to their customers. High-quality data helps ensure that financial decisions are made soundly, quickly, and with a reduced amount of risk.

Investment in Artificial Intelligence (AI) is rapidly growing as financial services organisations continue to see the value it offers. At the enterprise level, several trends prevent organisations with new opportunities to disrupt traditional business models. Enhanced user engagement through recommendations, revenue growth with improved conversions, and cost optimisation utilizing cognitive processing highlight just a few powerful ways AI is streamlining business and making organisations more intelligent.

AI empowers financial services companies to make powerful determinations with greater efficiency and speed.

Credit Scoring

Determining whether to extend a line of credit to a business or individual is a critical financial service, requiring high-quality data to make informed decisions. Offering solutions to high-risk customers, making decisions about default risk using external data, or making judgments using incomplete information can place financial services companies and their users at an expensive risk.

AI makes it possible to paint a more complete picture of creditworthiness, allowing financial services companies to make better decisions. Using data such as transactional information and other behavioral data sets, newly developed classification models can give instant credit decisions with higher accuracy.

Over time, the self-improving model ultimately leads to better decisions whilst reducing the cost of access to customers.

AI should be expected to continue assisting analytics tasks for financial services companies well into the future. Even in cases where machine learning is not robust enough to quickly and accurately make determinations, deep learning classifiers possess the ability to draw powerful insights from millions of different internal parameters.

Car Insurance Claims

Evaluating car claims is very demanding and expensive for insurers. Before a claim can be processed, highly skilled experts are often tasked with carrying out a visual analysis of the vehicle to prepare a summary report of potential claims. This time-consuming process makes evaluating claims difficult and expensive and can be riddled with inaccuracies.

Car insurers can use AI to streamline the claims process. In one instance, an insurer sought a system to use deep learning to estimate repair costs for car claims with greater accuracy. 

Training dataset images that represent different types of car damages, including photos of cars in different lighting conditions, would eliminate common errors made during manual evaluations.

Working with NVIDIA, Ciklum developed a model to detect and define car parts using multi-label classification, using semantic segmentation to localise car damage and deliver a repair cost estimate. Through GPU acceleration using the NVIDIA P100 GPU instance, the speed of model training increased 1.67x faster with the same budget. 

Investment Analysis

Detailed data analysis helps B2B companies uncover new business opportunities. Because companies are often inundated with large volumes of leads and potential customers, a solution to separate the signal from the noise would contribute to more nimble discovery, research, and follow-up.

In one case, streamlining the process required a data platform, consisting of a data access application and ranking algorithm. Together, the platform enables VPs to have instant access to consistent, validated data within days or even hours, enabling them to quickly identify opportunities, quantify potential, and follow through on changes.

One machine learning (ML) model automated the sourcing process, flagging only the opportunities that hold the highest potential. Another ML model could identify similar companies by the description of their business model without exact words. Using data from six million companies from multiple, heterogeneous sources simultaneously, the analytics platform also identifies significant changes across a variety of different companies and brings them to the attention of analysts.

Algorithmic Trading

The accelerated adoption of algorithmic trading helps financial service companies keep up with demands for rapid pricing and portfolio risk calculations. These demands, made possible through deep learning, require high-performance computing in order to execute calculations at a rapid clip.

NVIDIA’s CUDA parallel computing platform and programming model enables GPU-assisted processing for improved latency. Augmenting apps written in C++ or Python without interference, calculations can be run in minutes instead of hours, improving speeds by up to 40x by placing GPUs in production. Faster processing for AI and ML allows traders to make decisions at the speed of business. 

Artificial Intelligence Is Financial Intelligence

Adopting AI and augmented analytics allows financial service companies to streamline operations and make better decisions using comprehensive data. As the impact of financial services companies continues to rise, AI and augmented analytics capabilities should be expected to play a significant role in helping organisations boost their bottom lines for the foreseeable future.

Ciklum, a leading provider of digital services, is trusted by Fortune 500 companies to deliver powerful data, analytics, and AI solutions. Contact Ciklum today for assistance in carrying out a comprehensive digital transformation.